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Terms and Conditions 

  • A 50% deposit is required at the time of booking to confirm your booking, with the balance being automatically processed on the day of arrival. 

  • Our chalets are provided as self-catering and are not serviced accommodation, should you need anything additional please text. Firewood is supplied for your stay though an additional cost can occur if more wood is required.  

  • We respectfully ask that you leave the chalet in a neat and tidy state. Excessive cleaning will be charged at a fee of $50.00 per hour & any damage or breakages will incur a fee/charge for any item/s over $10.00.

  • Any additional guests not accounted for will be automatically charged @ $20 per guest per night. 

* Strictly NO pets allowed 
* Strictly NO Fire Pits allowed 

Property Cancellation Policy

Should you need to cancel we understand that circumstances change and a cancellation of booking is sometimes necessary, we highly recommend you obtain travel insurance for any unforeseen circumstances. 

  • Up to 3 weeks prior to arrival date, a refund is possible minus a $50.00 administration fee.

  • Within 3 weeks no refund is available unless the dates can be re-booked then yes a possible part refund can be available less a $50.00 administration fee. 

  • Change of dates or Transfers can be made but are considered a cancellation therefore refer back to our cancellation policy.

Please note

  • We make every effort to fulfill guest's requests for a particular chalet however occasionally we may need to update/change your chalet due to booking arrangements and/or maintenance.​

  • There is no wi-fi or TV reception in the chalets - this is your time to switch off and enjoy the serenity of Marima 

  • For the privacy of our guests no drones are allowed 

  • Log Fires are not available in the Summer months 

Pemberton Accommodation

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