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Terms and Conditions

 

These T & C's apply to all accommodation made available by Marima Cottages.

By making a reservation for accommodation, guests warrant they have read these terms and conditions and agree to be bound by them. 

PLEASE NOTE THERE IS NO WI-FI INTHE CHALETS. Each chalet does come equipped with a brand new smart TV. This means you can watch your choice of shows from your mobile device. Or please prepare and download any movies (to your device) prior to arrival. Telstra is the only service provider in regional areas of WA.  We also have a selection of DVD's. Alternatively, there’s plenty of sights to explore around the area, giving you some tech free time to unplug and soak up this quiet and secluded forest environment.

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Our chalets are provided as self catering and are not serviced accommodation, should you need anything additional please text.

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We respectfully ask that you leave the chalet neat and tidy. Excessive cleaning will be charged at a fee of $50.00 per hour & any damage or breakages will incur a fee/charge for any item/s over $10.00.

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Please be mindful of our caretakers and/or cleaning staff by ensuring departure is by 10:00am. 

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Number of Guests 

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Please do not exceed the number of guests per chalet. If you do have additional guests they will be charged for, $25 per night per person. This will be automatically charged even if you have not booked direct. 

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Please be respectful if you have any extras by notifying us. 

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Children 

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We have only the one chalet that is suitable for children, being our Woodford Chalet please only book this chalet as any other chalet is not set up or suitable for children. Children need to be accounted for and we will apply a charge of $25 per night per child.

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Pets

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Service dogs are always welcome- please advise us if you are bringing a service dog and you will be required to provide some additional information. If any animals have been brought onto the property we will be asking you to vacate, there will also be an additional fee for cleaning. 

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We appreciate your understanding and please adhere to this policy.

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WIFI - Complimentary 

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Unfortunately due to our beautiful trees, WIFI is unavailable to the chalets. We do provide a complimentary hot spot for your convenience.  

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WIFI - Paid  

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We understand that at times WIFI is essential for work purposes, a $50 for 50GB is available, this service needs to be pre-ordered prior to arrival. 

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Deposits and Payment of Bookings 

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A 50% deposit is required at the time of booking to confirm your booking, with the balance being automatically processed anytime 2 weeks prior to arrival. 

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• Up to 4 weeks prior to arrival date, a refund is possible minus a $50.00 administration fee.

• Within 4 weeks no refund is available unless the dates can be re-booked then yes a possible part refund (depending on how many nights were re-booked) can be available minus a $50.00 administration fee. 

• Change of dates or Transfers can be made but are considered a cancellation therefore please refer to our cancellation policy. If the booking is some 4 weeks away any increase in rates must be covered. 

• Special rates or packages are not transferrable, though the deposit can be used towards a future booking. 

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Fire Policy 

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Should you need to leave the region due to an extreme fire threat i.e. You need to leave - Emergency Warning,  you will not be charged for any accommodation unused and will be offered a credit/refund less the administration fee of $50.00. 

 

Minimum Nights 

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• 2 nights or more, though occasionally may offer a mid week one night stay (please enquire).  

• ​Long weekends - 3 nights. 

• Easter - 4 nights.

• Christmas - 5 nights or more.  

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Reservations of Particular Chalets

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We make every effort to fulfill guest's requests for a particular chalet however occasionally we may need to update/change your chalet due to booking arrangements and/or maintenance.​

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​Log Fires

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• Firewood, kindling and fire starters are supplied for your stay, an additional cost will occur if more wood is required.  

• Log Fires are not available in the prohibited fire season.

• Fire pits are prohibited. 

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